Voip services
3CX VoIP & Unified Communications Solutions for Growing Businesses
As a certified 3CX Bronze Partner and Twilio integration specialist, Afritic Group delivers enterprise-grade VoIP phone systems that reduce costs by 60% while improving team collaboration. Based in South Portland, Maine with US-based servers, we provide reliable, secure VoIP solutions tailored to small and medium businesses across the United States.
Why 200+ Businesses Trust Our VoIP Solutions
Why 200+ Businesses Trust Our VoIP Solutions
60% Cost Reduction
Replace expensive traditional phone lines with affordable VoIP systems
24/7 US-Based Support
Our Maine-based team provides round-the-clock monitoring and support
Enterprise Security
encryption and compliance-ready architecture
Quick Deployment
Full implementation in 5-7 business days, minimal disruption
about us
Voip services
Our 3CX VoIP & Unified Communications Service
3CX Phone System Implementation
- Complete 3CX Installation & Configuration: On-premise or cloud-based deployment
- Fanvil Phone Provisioning: Hardware setup, testing, and user training
- SIP Trunk Configuration: Connect to PSTN, optimize call routing
- Mobile & Desktop App Setup: Enable remote work capabilities
Twilio Integration Services
- SMS/MMS Integration: Automate customer communications
- IVR (Interactive Voice Response) Systems: Custom call routing
- Call Tracking & Analytics: Monitor performance and ROI
- CRM Integration: Connect with Salesforce, HubSpot, Zoho
Unified Communications Platform
- Video Conferencing: HD video meetings with screen sharing
- Team Chat & Collaboration: Internal messaging and file sharing
- Presence Management: See who's available in real-time
- Call Recording & Monitoring: Quality assurance and compliance
Voip services
Traditional PBX vs 3CX VoIP: Cost Comparison
Feature
Maintenance & Support
Scalability
Voip services
Frequently Asked Questions About 3CX VoIP
3CX is a software-based VoIP phone system that runs on your existing network infrastructure. Unlike traditional PBX systems that require expensive hardware and dedicated phone lines, 3CX uses your internet connection to make calls. Key differences include: 60-80% lower costs, built-in video conferencing, mobile apps for remote work, and easy scalability without hardware upgrades.
Yes, 100%. We port your existing business numbers to the new system seamlessly. There's no disruption to your business, and the process typically takes 7-10 business days. We handle all paperwork and coordination with your current provider.
We implement multiple redundancy measures: 1) Automatic failover to cellular backup, 2) Call forwarding to mobile devices, 3) Cloud-based backup systems. Our 24/7 monitoring alerts us immediately if any issues arise, and we have an average response time of 15 minutes for critical issues.
Both options are available. We recommend and provision Fanvil phones (our preferred partner for quality and reliability), but we can also configure existing compatible SIP phones. We offer flexible purchase, lease, or BYOD (Bring Your Own Device) options to fit your budget.
Standard implementations take 5-7 business days from start to finish. This includes: Day 1-2: Planning & configuration, Day 3-4: Hardware setup/testing, Day 5: User training, Day 6-7: Final testing and go-live. We work after hours to minimize disruption to your business operations.
Ready to Upgrade Your Business Communications?
Call us today: 1 (207) 900-1622
Email: info@afriticgroup.com